The HONEST Alpha Femme Keto Genix Review

A client asked me to review Alpha Femme Keto Genix fat burners after seeing them linked to TV presenter Susanna Reid. Here’s the raging honest review.

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Each time a celebrity releases a weight loss product, I feel sad inside.

And not just any sadness, either.

I’m talking real sadness.

Remember the horse in the mud scene from The Never Ending Story? That’s my s**t.

alpha femme keto genix review

Today I’m looking at Alpha Femme Keto Genix, the new fat loss pills all over Facebook which claim to be “from morning TV presenter Susanna Reid“, and I have to tell you…

… things are gonna get rough.

If you’re an avid reader you may be thinking “It’s been a while since Russ totally savaged a product”. And you’re right.

In fact, last time I did was when I took apart Herbalife here.

But don’t worry, today you’ll get my HONEST Alpha Femme Keto Genix review and I can assure you it’s NOT going to be pretty…

susanna reid diet pills

Alpha Femme Keto Genix Review – What Is It?

A client asked me to take a look at these after coming across an article stating that TV presenter Susanna Reid had decided to release a line of supplements aimed at the weight loss market.

My first thoughts were, “Oh no, not another celebrity weight loss gimmick…”

But I’m glad it happened, because then it got really interesting.

According the the report, Ms. Reid has left her job presenting Good Morning Britain alongside Piers Morgan as ITV bosses believed the supplement line clashed with the program sponsors, WeightWatchers.

Something seemed a little off, and that’s where everything changed.

Astonishingly, a little digging revealed that the product hasn’t got anything to do with her, and she’s been unknowingly used in their advertisements.

It seems the company were using her image without permission and also cooked up a fake story to promote their supplements on social media! They also appear to have written a bunch of fake testimonials from celebrities, thrusting Alpha Femme Keto Genix into the social media limelight.

One look at the product and we can see what we’re dealing with here…

This is not the high quality supplements you’re used to seeing me review on the website. I’m at the depths of the supplement industry on this one.

So, seeing as I’m here anyway and the product fully deserves any harshness it’s brought onto itself, how about I load both barrels and go “all in” to unleash an in-depth review on this so-called “fat burner”?

Maybe that’ll go some way to clearing up those Google search results which so far only bring up sales pitches to trick people into falling for this s**t…

In a nutshell, this is a weight loss capsule which the company claim can induce a state of ketosis.

Anyone who has studied nutrition will already be banging their head on the desk, but it gets even worse…

Not only will it turn you into a “fat burning machine”, it also has the power to “detoxify your body” thanks to it’s special blend of ingredients.

The company then claims that using Alpha Femme Keto Genix is “a safe and simple way to achieve ketosis without the negative side effects of a ketogenic diet.”

Susanne Reid diet pills

Where do I begin with all these claims?!

I’ll upload screenshots and debunk more claims later on, because there are so many it defies logic, but let’s start with the basics:

This is not a magic pill.

Even though it claims to be one.

And everyone associated with it (and its marketing campaigns) should be f**king ashamed of themselves for presenting it as such.

Ah, I’ve missed unleashing the rage… I feel better already… let’s continue…

The product consists of a proprietary blend of beta-hydroxybutyrate, garcinia cambogia, green coffee bean, and raspberry ketone.

The good news is, despite the mountain of hype on the sales page trying to hide it, each of these ingredients has been thoroughly studied and we know they won’t do Jack. (1, 2, 3, 4, 5)

Garcinia cambogia is often added to weight loss supplements due to is links with appetite suppression.

However, these claims arrived after early lab studies were effective on rats. When they were applied to humans, they completely failed. Turns out, we don’t work the same way. This was demonstrated in a series of trials way back in the early 2000’s. (1, 2, 3)

Up next we have BHB…

Most people who follow ketogenic diets for fitness purposes are doing so to lose weight.

They’ll restrict carbohydrates in order to reach a state of ketosis. But when we ingest ketones in supplement form (like beta-hydroxybutyrate, or BHB for short), it doesn’t work the same way and there’s zero evidence to suggest otherwise.

It’s like saying “We’ve ate some ketones, so now we get the benefits without doing any work.”

And it’s just not true.

The body will work to burn through those ingested ketones instead, halting the fat burning process (much like when we consume alcohol and everything else takes a back seat).

Presenting beta-hydroxybutyrate to an overweight individual with promises of being able to get the benefits of being in ketosis without actually working is downright dangerous.

Up next we have green coffee bean.

This ingredient is popular due to its reputation as a “fat burner”, but any links to weight loss are ridiculously weak and suspect to industry bias. (4)

Finally, raspberry ketone

This was the “next big thing” of 2015, but has since been shown ineffective for fat loss purposes due to the incredibly high concentrations required to yield any slight effect. (5)

There goes the miracle formula.

alpha femme keto

Dissecting The Bulls**t One-By-One

As mentioned earlier, there’s an awful lot of hype on the company sales page for this product.

I noticed this when I was trying to locate the ingredients which, by the way, felt like Mission: Impossible and is the first sign of a weak formula.

I’ve seen some great hype pages in my 20 years in the fitness industry, but this one needed to be seen to be believed!

It’s straight out of a 2001 get rich quick scheme.

I’m feeling extra nice today, seeing as this company figured it was OK to illegally use celebrities to trick people into buying it. So I’m going to upload some screenshots of the worst SMH moments below, then I’ll debunk them for you, too.

alpha femme keto genix review

Burning fat for energy gives you 225% more energy than burning carbohydrates?

Of course there are no studies referenced, because this is literally made up information.

The first red square is actually correct. When your body is in ketosis, you’re burning fat for fuel instead of carbohydrates.

However, that doesn’t guarantee weight loss..

Just like any other nutrition plan, a successful ketogenic diet depends wholly on you being in a calorie deficit. (6)

Let’s move on.

susannah reid weight loss supplements review

I almost ran out of red pen on this one…

So many bulls**t claims are being made here. Let’s dissect them one-by-one.

“Why your diets fail: Currently with the massive load of carbohydrates in our foods, our bodies are conditioned to burn carbs for energy instead of fat. Because it’s an easier energy source for the body to use up.”

That’s not why your previous diets have failed.

Over-consumption of calories is the root cause of weight gain, nothing else. Our bodies have always been conditioned to burn carbohydrates for energy; that’s what they’re for!

It also doesn’t mean you’re not burning fat, too.

Your calorie intake will be the deciding factor here in either case. This was proven in a 2006 study published in the American Journal of Clinical Nutrition which compared the weight loss effects of a moderate carbohydrate diet against that of a ketogenic diet.

With total calorie input controlled, there were no significant differences in the amount of weight lost. (7)

are calories more important than macros to lose weight

“Fat stores on the body as carbs are burned as an easy energy fuel. Essentially we gain more weight year after year.”

Nope. That’s not how any of this works.

This implies that it’s physically impossible to lose fat if you are eating carbohydrates, and it’s utter nonsense.

When we’re following a ketogenic diet we consume a much higher fat intake. So while you’re burning fat, that’s because there’s more there to burn, and doesn’t necessarily mean you’re losing body fat.

Again, that all depends on your calorie intake.

Likewise, your body would burn carbs if they were present but this doesn’t mean you can’t lose body fat – heck, otherwise every athlete would be fat as f**k!

This is poor science which deliberately plays on the public’s inability to tell the difference between fat the nutrient and fat storage.

“Carbs are not the body’s ideal source of energy therefore we are usually left feeling tired, stressed and drained at the end of each day.”

Once again, this is Bro Science 101.

Carbohydrates are 100% the preferred energy source of the human body. (8)

Without good medical reason for it, if you feel lethargic all the time it’s likely because you’re eating far too much s**t and/or being a lazy f**k.

“Ketosis is the state where your body is actually burning fat for energy instead of carbs. Ketosis is extremely hard to obtain on your own and takes weeks to accomplish. Alpha Femme Keto Genix actually helps your body achieve ketosis fast and helps you burn fat for energy instead of carbs!”

Ketosis is not difficult to achieve.

It comes with an adjustment period in the early stages which makes us want to start eating walls and headbutting our neighbors, but once you get there, you’ll be okay.

Using a capsule will not get you into ketosis faster because the human body is smart enough to know the difference between ketones produced inside the body (endogenous) and ketones consumed in pill form (exogenous).

Coincidentally, the company do not cite any research proving their claims.

Also, the line about how this supplement will make you “burn fat instead of carbs” is crazy misleading. If you have carbs in your system, you will burn them.

You can’t just switch that process off.

If you don’t have any carbs available, you’ll burn fat instead. That would mean you’re already in ketosis, which would beg the question; why would you even need the capsule in the first place?

“Fat IS the body’s ideal source of energy and when you are in ketosis you experience energy and mental clarity like never before and of course very rapid weight loss.”

First of all, that’s a 30-word sentence with no full stops.

Who the f**k wrote this?

Carbohydrates help the body store water in muscle cells. When we remove them from our diet, we flush that water weight and see a quick drop on the scales.

Of course, this merely represents water weight and not actual fat loss, and unless we plan to stay on this diet permanently we can expect that water weight to return the second we re-introduce carbs.

susanna reid keto supplement

“Nutritional ketosis has been believed to difficult to achieve… until now. Burn fat instead of carbs with Alpha Femme Keto Genix.”

This is a repeat of the bogus claims made above but, crucially, we have a photo of a pretty model so that doubles as scientific fact.

Only joking.

But what we do have is grammatical errors in the f**king sales page. Go read it again and see if you can spot it.

As mentioned earlier, getting into ketosis is not challenging, and you aren’t going to suddenly start burning fat instead of carbs just from popping this pill.

alpha femme keto genix review

“The 30 day ketosis supplement that is Sweeping the Nation!”

30 days?

We cannot experience much of a lifestyle change in one single month.

Motherf**ker I’ve had longer arguments with my wife.

Unfortunately, this is synonymous with quick fix / fad diets, because it’s long enough for a person to experience water weight loss and then presume the results came from the supplement they took, before they have a chance to figure out it’s their new healthy diet which is actually responsible for any changes.

It reminds me of the time Juice Plus sales reps said the best way to see results with their product was to join the gym and start eating healthier!

Careful, folks… if you click that “Order Now” button you’ll be presented with a lifetime of trying to cancel free bottle…

Just make sure to read those terms and conditions…

alpha femme keto genix scam

Holy flaps!

As it turns out, our “free” bottle isn’t really free at all…

After paying £3.95 and £4.95 “handling fees”, we are then sucked into a mindblowing contract of £97.45 and £89.21 payments which continue monthly (!!).

We’re also signing up to receive Fit And Fabulous eBooks at a cost of £4.95 per month.

So one thing is for sure – your wallet will definitely lose weight!

But wait… the suck gets harder.


Who needs a pre workout when you can get this angry reading a sales page?

I’m f**king raging.

Let’s continue.

“1. Take 2 ALPHA FEMME KETO GENIX capsules daily with water.

2. Eat keto-friendly meals and snacks throughout the day.

3. Enjoy improved energy and focus while our body uses fat for energy!

The best way to support your ALPHA FEMME KETO GENIX journey is with a diet that consists primarily of fat, with moderate protein and lowc carbohydrate intake. For best results, aim for a ratio of 70% fat, 25% protein, and 5% carbohydrates.”

Hang on a moment…

The company who tells us we can get the fat burning benefits of a ketogenic diet without the hardships of actually getting ourselves into ketosis is now… telling us to use a ketogenic diet!

If we’re going to run a ketogenic diet plan and put ourselves into ketosis, we do not need these pills. Right? That was their entire point of taking them!

That’s checkmate, my friends.

“Don’t worry! It’s OK to spring for dessert or splurge at the buffet at your next family gathering – ALPHA FEMME KETO GENIX is always there for you when you need it.”

At this stage, the advice is simply unbelievable.

This again plays to the “silver bullet” role they’re trying to give their supplement, when in fact you can see it is nothing of the sort.

If you’re running a keto diet you will bounce straight out of ketosis if you binge eat junk food and you’ll have to work your way back into ketosis. This is simply bad advice which, in my opinion, is there purely to target people with the whole “it doesn’t matter what you eat, just take this pill” mindset.

And that’s wrong.

alpha femme keto genix holly willoughby

In other advertisements for the product we see a bunch of fake celebrity testimonials which border on the insane…

2kg in two weeks? Yes, cutting carbohydrates will do that for you. 4lbs in two weeks is standard water weight loss – and she looked totally f**king fine in the ‘before’ picture.

Unfortunately, we live in a world where celebrity endorsements can be a dangerous thing when used to promote weight loss products.

The next is by far the worst.

Amanda Holden alpha femme keto genix

Talk about creating an unhealthy relationship with food…

We do not need to ‘starve’ ourselves to lose weight. This immediately makes eating healthy seem like a bad thing, making us shift our focus to a quick fix mentality.

But the worst part comes at the end there. You see it?

“I love waking up knowing I don’t need to worry about what I eat.”

Because calories don’t matter, right?

We just take these pills and eat whatever the f**k we want and still lose weight?

Somebody get in touch with the National Health Service and let them know there isn’t actually an obesity epidemic, they’ve just been doing it wrong this entire time.

Turns out, we just needed to get in touch with this shady as f**k supplement company and their miracle pill!

Even though the testimonials are fake, this is downright dangerous advice which plays upon people’s desperation to lose weight without having to go through the hard slog it requires to get started.

I feel sorry for those who have already fallen victim to this kind of bulls**t, and I hope this in-depth article prevents one more person from doing so.

susanna reid weight loss supplements

Alpha Femme Keto Genix Review – The Final Verdict

The moment you’ve been waiting for, no doubt?

This is where I run Alpha Femme Keto Genix fat loss pills through my deliberately harsh supplement rating system and award it something between one and five stars.

Well, not today.

Given the fact the ingredients are totally useless, and the landslide of misleading information in the sales pitch for the product which I have dissected above, it becomes only the third review in history to receive a zero rating.

These guys are literally selling you a placebo in a tub.

Any weight loss you achieve will be from the ketogenic diet they tell you to get on, and as much as they try to play on the “important role” the product has, it’s really as simple as that.

Shame on them.

Of course, even though I’ve brought the science down HARD in this review, this is all merely my opinion. Take it or leave it. My advice is to stay well clear.

Alpha Femme Keto Genix

If you’ve enjoyed this article, jump on my email list for more training tips and download my workout app below for results based on REAL science.

Russ Howe PTI


  1. Heymsfield S.B., et al. Garcinia cambogia (hydroxycitric acid) as a potential antiobesity agent: a randomized controlled trial. JAMA. (1998)
  2. Kim J.E., et al. Does Glycine max leaves or Garcinia Cambogia promote weight-loss or lower plasma cholesterol in overweight individuals: a randomized control trial. Nutr J. (2011)
  3. Mattes R.D., Bormann L. Effects of (-)-hydroxycitric acid on appetitive variables. Physiol Behav. (2000)
  4. Watanabe T., et al. The blood pressure-lowering effect and safety of chlorogenic acid from green coffee bean extract in essential hypertension. Clin Exp Hypertens. (2006)
  5. Wang L., et al. Raspberry ketone protects rats fed high-fat diets against nonalcoholic steatohepatitis. J Med Food. (2012)
  6. Howell S., et al. “Calories in, calories out” and macronutrient intake: the hope, hype, and science of calories. Am J Physiol Endocrinol Metab. (2017)
  7. Johnston C.S., et al. Ketogenic low-carbohydrate diets have no metabolic advantage over nonketogenic low-carbohydrate diets. Am J Clin Nutr. (2006)
  8. Elia M., et al. Carbohydrate, fat, and protein metabolism in muscle and in the whole body after mixed meal ingestion. Metabolism. (1988)

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34 replies on “The HONEST Alpha Femme Keto Genix Review”

I’m doing Keto, so of course, I get Keto ads everywhere I turn. Keto Genix was at the bottom of a Health Canada news article. “Ok, what’s this then?” Reading the whole thing was red flags everywhere. So I started to Google reviews, and sure enough there are Scam alerts everywhere. It’s great to have people like you writing articles like this. I personally believe in just eating properly, but not everyone does, and companies like that are taking advantage. Hopefully others have the thought to look up the product before they get sucked into it’s nonsense.

I wish I had read tbis before. I lnow better than this. Completely caught me off guard. Now trying to go through Fraud Department of CC company to cancel

Me too Dee, have really lost my temper with keto genix they have taken 97.45 out of my account even after I cancelled my account they basically called me a liar and said I only cancelled my shipping insurance. They have taken 97.45 from my account that I didn’t authorise and 3 representatives have put the phone down on me when trying to sort it. They haven’t responded to emails and I’ve been left overdrawn, can’t pay my rent and have no food all because a two bit, disgusting, disgraceful, despicable company took money I didn’t aurhorise, for an inferior product that doesn’t work. Words cannot express how irate I feel

How do you contact the company to cancel the payments? I don’t have any info from them, but they are taken my money and I have no idea how to stop it???

I’d have a read through the T’s&C’s on their website, there should be some info on cancelling in there. However, I’d also be getting onto your bank and stopping any payments that way, too, because they seem like an untrustworthy bunch.


I was stupid enough to fall for this bullshit and went through with the order. Normally I am very carefull and nothing like this has ever happened to me, but apparently this evening I was tired and did not really think before acting…

I called the number immediately on ‭+44 808 189 2321‬ (UK) and came to this sketchy guy who just kept repeating spelling my name “correctly” and after a long time told me he could not find my “account” even tho I provided both my name, email and order ID. He then said the order ID should consist of both number AND letters, but the order ID provided to me in the confirmation email only was numbers. The line was also shitty so you could tell this was just bullshit!!! Ended the call cause we didn’t come anywhere. Also I tried emailing two different email addresses from them, no reply yet….

I freezed my account and made then send me a new one so that they can’t withdraw any money from me..

To be continued….

Best of luck with it.

If it’s any additional help, this is taken from the company’s terms and conditions on the sales page:

“You may cancel your Subscription Plan at any time by simply contacting customer service by calling +44 8000318183. If you are trying to cancel outside of the customer care hours of operation Monday-Friday Open 24 Hours you may submit a request of cancellation by email to Your request for cancellation, whether by phone or email, will be processed immediately; however, you will be responsible for any charges, billing or shipments that have already been shipped to you or that have already been delivered to you at the time of your cancellation. All cancellation requests whether by phone or email should receive a cancellation confirmation number and an email stating your subscription has been canceled. It is suggested to keep this number for your records. Any future discrepancies resulting from not having a cancellation confirmation number will be at the discretion of Alpha Titan Products LTD.”

Russ you we my hero! Praise this article, also placebo pills aside I really enjoyed reading it. I love your writing style and honesty

** UPDATE **

If you were unfortunate enough to sign up before finding this review, info on how to cancel can be found in the company’s Terms & Conditions page, as follows:

“You may cancel your Subscription Plan at any time by simply contacting customer service by calling +44 8000318183. If you are trying to cancel outside of the customer care hours of operation Monday-Friday Open 24 Hours you may submit a request of cancellation by email to Your request for cancellation, whether by phone or email, will be processed immediately; however, you will be responsible for any charges, billing or shipments that have already been shipped to you or that have already been delivered to you at the time of your cancellation. All cancellation requests whether by phone or email should receive a cancellation confirmation number and an email stating your subscription has been canceled. It is suggested to keep this number for your records. Any future discrepancies resulting from not having a cancellation confirmation number will be at the discretion of Alpha Titan Products LTD.”

I’d do the above, then also cancel any pending payments with your bank (not that this company look untrustworthy, but, actually they do look untrustworthy as f**k).

I also recently got sucked in, caught in a moment of weakness, and I did not read terms and conditions thoroughly.
Credit card says, since I agreed to the terms, there’s nothing they can do.
Even though I got confirmation of cancellation through email, I didn’t trust them.

I also got sucked in during a moment of weakness. I feel stupid now especially because I regularly work out and up to a couple of months ago I ate healthy too! But through a stint of health issues I have been eating badly as a way to cope which means I have gained a fair bit of weight! So I signed up in desperation thinking that maybe this will be what I need to get back to the shape I love!
After signing up i decided to google the product and that’s when I realised it was scam! I’m pleased I read your review when I did so thank you for that.
In the end I called my bank and explained and they have cancelled my card and are sending me a new one with a different number and expiry date.
I also emailed the company who have said they cannot offer me a refund due to how much it costs them to manufacture the product (luckily I had only paid the £3.95) and that they will cancel my account free of charge (so I’m assuming that they usually charge for account cancellation)
What an awful company! I have learnt my lesson and if I’m tempted by this kind of thing again I’ll certainly look up the reviews first!

** a warning to others also, I also noticed that before you check out with your “free sample” they offer you other products too and i almost clicked on them accidentally, which would of ended up costing more money!!

OMG you are indeed my hero, almost bought this product, I saw it on Instagram. Lucky before I pay, I just feel need to check the review and found your article.
I really happy with your honest review, I cancel my order and safe from this scam.

This has just happened to me.. you ring them demanding a refund or demanding to talk to the manager and they put the phone down on you, it’s a scam!! Legit left me with £10 pounds and have taken £89 odd quid out of my account it’s absolute bullshit!!!

My attention to read your analysis of the magic pill was immediate, I read another similar advert for a wonder product online recently.The same two ladies pictured in the original pill ad had been on TV on Dragons Lair with an equally miraculous face cream – both scams both trying to con people into hefty subscriptions. Enjoyed your article, lighter note it made me laugh. Serious note, vulnerable people looking for a quick fix need to be exposed to the truth about these dangerous ads 👏👏👏

This company is ABSOLUTE BULLSHIT. I phoned to cancel and whoever I got couldn’t be bothered to deal with me and simply told me to send the product back to an address they gave me. I did so just to be told that wasn’t how it was supposed to work. Now I’m out of a product to send back and being charged 118$!!
They refuse to give me a refund and they have been charging me for 3 months and have sent me NOTHING.
They screwed me over financial wise and when you phone they just hang up on you because they don’t want to deal with you!
Now they have STOLEN money away from me that I could have used for my baby!
Absolute crooks! Scam scam scam!

Dragons den took me in too. With this keto and anti aging cream. Phoned mbna who cancelled my card. But mete when I rang told me to keep product. Luniesse cream lot gave me 14 days to trial it but product didn, ‘t arrive for 16. Explained to them in email that this did not equate and not heard from them since. Ps it didn,’ t work anyway.

I am out of pocket, I have been cheated, I thought I was paying 4.95 to try and then I could decide what to do. I got another packet and wrote back and asked why I had been sent this and I asked them to stop sending me new ones. My husband and I has the same account so we both thought that ] the sums of 97.45 and 89.21 was the other persons’, the name was not the same on the two posts and I did not recognise them. Why use two different names if you are so honest company??? Why were there two or more charges a month? Is it because people will not react. I am so upset with this, I can ill afford paying 186.66 a month and I have never ordered anything worth that amount per month. I have a few other sums I do not recognise on my statement, different names, small amounts, I wonder if it is the same company as the other two sums are from different companies on the surface, but really the same when you investigate. Shameful to use needy people line this.

I also got sucked in,thought 6.98 can.was ok to try. But I got my statement and was charged 147.00 can.Another bottle arrived today but I contacted my card company and red flagged them. I called the number I had but all I got was a fast busy signal.

Yes I got sucked into this scam too! What I thought I was ordering is a free sample but then I got a confirmation email for £3.95 plus £2.95 for postage but thought I can cope with that.The next thing I noticed the sum if £97.45 from a different company whom I didnt recognise so I contacted my Bank who stopped my card.I left it for the fraud dept to deal with.My bank refunded me the money while they investigated.This company sent a wad of information with my name on to the bank saying I clicked on it and agreed- what.The information they sent to my bank I never saw on the website – they made it look legit that I know what I signed up to.Ive emailed them and to date nothing. My bank will be taking that money back – scammers.

Just spoke to
My bank about charge pending on my account – Dishonest company- I only wanted the trial only not an extra 19.95 vital detox- – . I called the number on the website to ask for full refund to be told sorry you will have to return after 40 mins after transaction- a disgrace !!!!
Will be taking this to the next level of reporting.

OMG! Despite some of the science not adding up, I was all ready to enter my card details and press that “rush my order” button when a little voice whispered, “Google an honest review.” Well, I Googled away and up popped your review, Russ. After reading it and the plight of the poor souls who are fighting to get their money back, I say a MASSIVE thank you!!!!

I have just been sucked into this scam. The advert I saw said it was the company of Kate Middleton! How stupid was I !!! In the process of cancelling my credit card right now. Wish I’d read your review sooner. I won’t be caught out like this again.

I fell for this! But after reading these reviews apparently I was one of the lucky ones… I paid the initial 3.95 and 2.95 postage insurance, which was deducted by probodybrilliant, then a week later I got charged 4.95 by probodytesto, which I was told I was being refunded after I emailed but that never happened. A few days later I got billed £87.71 by a company called NEWLINFODESK, I didn’t even realise who it was until I contacted my bank, who said it was connected to a subscription from probodybrilliant and that they would stop any future deductions from them, but didn’t clarify on the online chat whether they were going to refund me or not before they ended the chat. However I contacted the original 0800 number I got with my first ketogenix order email, and the lady on the phone refunded me the 87.71 and said she has deleted my details from the system. 2 days later my refund just went back in today. Thank god

Thank you Russ for all of your information. They suckered me in one night when I was tired . I thought they were giving me a free bottle too try and I didn’t read the fine print . Your right full scam . I am losing wieght as I go to the gym everyday and eat healthy . Anyways thank you for your info .

When you sign up to the free trail pack you are in fact setting yourself up to a monthly subscription that is in the hidden small print. ( thankfully my bank made me aware of this)
This rip off/sham company have still
Not refunded despite sending the products back via recorded delivery. They have made things more complicated by asking me to send a further explanation why I’m
Returning – the rtn form is unable to
Absolutely appalling rip off company
I have since changed my bank card

I got caught out too and got charged over 97 quid for the next lot with a different company name it was my bank that phoned to ask me they have now cancelled my cars but according to the company it was not them. Terrible taking money and scamming people. Thanks Ryss wish I’d read this first .

Omg this happened to me too!
I did get a refund from my bank and an email apologising for putting the phone down.
Got the products but after reading this I think I won’t be sending them back

Wish I had read your information . I was scammed. I went to my bank and they said to send them back and get a receipt and ask for a refund. I’ve phoned Alpha about 3 times to get an address without any joy. Ive looked online and see they have an address in Newcastle, Would that be the correct address. I would welcome your response to my queries. Yours sincerely. Mrs Christine Donoghue

Best of luck with this.

Taken from their terms & conditions page:

“You may cancel your Subscription Plan at any time by simply contacting customer service by calling +44 8000318183. If you are trying to cancel outside of the customer care hours of operation Monday-Friday Open 24 Hours you may submit a request of cancellation by email to Your request for cancellation, whether by phone or email, will be processed immediately; however, you will be responsible for any charges, billing or shipments that have already been shipped to you or that have already been delivered to you at the time of your cancellation. All cancellation requests whether by phone or email should receive a cancellation confirmation number and an email stating your subscription has been canceled. It is suggested to keep this number for your records. Any future discrepancies resulting from not having a cancellation confirmation number will be at the discretion of Alpha Titan Products LTD.”

I’m unsure of a physical address for them.

Yes it’s a scam. I am trying free sample. I am using it since 2 weeks, no weight loss at all. Actually it’s making me gain weight due to bloating, constipation & water retention.
After reading these reviews I am sure they will charge & send a new bottle themselves. I will send cancellation email to them right now & cancel my card.
I wish I could have read this before:(

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